Outpatient Rehabilitation Outcome Measure

The County of San Mateo, on behalf of the San Mateo Medical Center, is soliciting proposals for an Outpatient Rehabilitation Outcome Measure system. This project is a regulatory requirement designed to audit care and provide quality improvement information. The resulting three-year contract will be awarded to the proposer offering the best overall value, with evaluation criteria including price and technical approach, as well as preferential scoring for local, small, or micro businesses. Key technical requirements include the ability to integrate with EPIC and the provision of patient surveys in multiple languages, specifically English and Spanish. Contractors must adhere to stringent compliance and security standards, including HIPAA Business Associate requirements for protecting health information and the SMMC Corporate Compliance Code of Conduct. Mandatory certifications include verification that the firm is not on any federal exclusion lists, compliance with the County Living Wage Ordinance, and adherence to Section 504 of the Rehabilitation Act. Additionally, the contractor must maintain comprehensive insurance coverage, including professional liability and a five million dollar cyber liability policy for privacy and network security. All work products created under the agreement are considered work-made-for-hire and remain the sole intellectual property of the County of San Mateo.