Overhead, Rolling and Bi-Fold Door Servcies

Howard County, Maryland, under solicitation 2027-16, is seeking a qualified contractor to provide all labor, materials, tools, equipment, and supervision for the repair, restoration, service, installation, and maintenance of various overhead, rolling, and bi-fold doors. The scope includes fixing door operators, controls, motors, and related components, as well as performing annual preventative maintenance inspections documented via formal reports. Award will be made to one or more of the lowest responsive and responsible contractors, with evaluations based on price, reference checks, and a history of cooperative behavior and customer satisfaction. The selected contractor must employ technicians with at least two years of relevant experience and certification from the Institute of Door Dealer Education and Accreditation (IDEA). Key requirements include conducting a site inventory within 45 days of the award and responding to service calls in fully equipped vehicles. The contract mandates compliance with the Fair Labor Standards Act, a one-year equipment warranty, and the maintenance of commercial general liability, automobile, and worker's compensation insurance. Invoices are payable within 30 days of receipt via ACH or Visa procurement cards. Additionally, the contractor must adhere to EEO standards, HIPAA and MCMRA confidentiality regulations, and cybersecurity policies, while potentially incurring costs for required background checks for personnel accessing county facilities.