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This Subcontract opportunity from Maryland was posted on April 3, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Participant Enrollment & Customer Support Services

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Participant Enrollment and Customer Support Services subcontract, issued by the Calvert County Government Administration in Maryland, focuses on providing comprehensive call center and help desk functions. The selected provider will be responsible for delivering customer service and enrollment support to employees, with a specific emphasis on offering guidance regarding IRS-compliant Flexible Spending Account usage and ensuring the secure handling of sensitive personal data. This opportunity was posted on April 3, 2024, with a response deadline of April 19, 2024. Classified under NAICS code 811211, the contract outlines a specialized support role designed to streamline employee benefits administration and maintain regulatory compliance for the agency.

General Info

Agency

Maryland → Calvert County Government - Administration

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP 2024-048.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Rfp 2024-048 - Flexible Spending Account Administration

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Uniform Contract Format

No documents to break down

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMaryland → Calvert County Government - Administration
ContactsNo contacts available
OfficeN/A
Organization / Agency
Maryland → Calvert County Government - Administration
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide customer service and enrollment support to employees via call center and help desk functions, including guidance on IRS-compliant FSA usage and secure handling of personal data.

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Posted before this notice, open and closed

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