This Government Contract opportunity from Department Of Veterans Affairs was posted on September 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Patient Experience Program Support
Contract Overview
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The Patient Experience Program Support subcontract, issued by the Department of Veterans Affairs Network Contract Office 20, involves the administration and analysis of patient satisfaction surveys across 20 healthcare projects. The scope of work includes managing 15,000 paper surveys alongside unlimited electronic surveys distributed via email and text. The contractor is responsible for providing online survey portals, eSurvey distribution tools, and comment analytics to extract patient-specific feedback, while offering on-demand advisory support to prime contractors. Strict adherence to HIPAA standards is required to ensure the security and privacy of patient data. Deliverables include comprehensive data analysis and utilization reports provided on a monthly and quarterly basis. The project is based in Portland, with a response deadline of September 8, 2026, falling under NAICS code 541512.
General Info
Place of Performance
Portland, OR, 97239, USASet-Aside
Documents
This scope was carved out of 36C26026Q0940.
The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.
Nurse Sensitive Indicators, Patient/Nurse Satisfaction Surveys and Data, ANCC Approved NDNQI Provider
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Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from Department Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)
Same awarding agency
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