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Patient Experience Program Support

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Department Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Portland, OR, 97239, USA

Set-Aside

NONE

Documents

This scope was carved out of 36C26026Q0940.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Nurse Sensitive Indicators, Patient/Nurse Satisfaction Surveys and Data, ANCC Approved NDNQI Provider

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs administration and analysis of patient satisfaction surveys for prime contractors on VA Network Contract Office 20 healthcare projects. Administers 15,000 paper surveys and unlimited eSurveys via email and text, performs comment analytics to identify patient-specific feedback, and provides on-demand advisory support. Requires online survey portals and eSurvey distribution tools. Must comply with HIPAA standards. Delivers monthly and quarterly utilization reports and data analysis.

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