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This Government Contract opportunity from Department Of Veterans Affairs was posted on September 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Patient Experience Program Support

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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The Patient Experience Program Support subcontract, issued by the Department of Veterans Affairs Network Contract Office 20, involves the administration and analysis of patient satisfaction surveys across 20 healthcare projects. The scope of work includes managing 15,000 paper surveys alongside unlimited electronic surveys distributed via email and text. The contractor is responsible for providing online survey portals, eSurvey distribution tools, and comment analytics to extract patient-specific feedback, while offering on-demand advisory support to prime contractors. Strict adherence to HIPAA standards is required to ensure the security and privacy of patient data. Deliverables include comprehensive data analysis and utilization reports provided on a monthly and quarterly basis. The project is based in Portland, with a response deadline of September 8, 2026, falling under NAICS code 541512.

General Info

VA subcontract for patient satisfaction survey administration, data analysis, and HIPAA compliant reporting.

NAICS

541512 - Computer Systems Design Services

Place of Performance

Portland, OR, 97239, USA

Set-Aside

NONE

Documents

This scope was carved out of 36C26026Q0940.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Nurse Sensitive Indicators, Patient/Nurse Satisfaction Surveys and Data, ANCC Approved NDNQI Provider

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs administration and analysis of patient satisfaction surveys for prime contractors on VA Network Contract Office 20 healthcare projects. Administers 15,000 paper surveys and unlimited eSurveys via email and text, performs comment analytics to identify patient-specific feedback, and provides on-demand advisory support. Requires online survey portals and eSurvey distribution tools. Must comply with HIPAA standards. Delivers monthly and quarterly utilization reports and data analysis.

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