Patient Experience Program Support
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Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
General Info
Agency
Department Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)View Agency
NAICS
541512 - Computer Systems Design ServicesView NAICS
Place of Performance
Portland, OR, 97239, USASet-Aside
NONE
Documents
This scope was carved out of 36C26026Q0940.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
Nurse Sensitive Indicators, Patient/Nurse Satisfaction Surveys and Data, ANCC Approved NDNQI Provider
AI Contract Breakdown
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Timeline
Response Deadline
Organization & Contact Information
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AgencyDepartment Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)
View Agency ProfileOffice AddressN/A
ContactsNo contact information available
Full Description
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Performs administration and analysis of patient satisfaction surveys for prime contractors on VA Network Contract Office 20 healthcare projects. Administers 15,000 paper surveys and unlimited eSurveys via email and text, performs comment analytics to identify patient-specific feedback, and provides on-demand advisory support. Requires online survey portals and eSurvey distribution tools. Must comply with HIPAA standards. Delivers monthly and quarterly utilization reports and data analysis.
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