Patient Flow and Queue Management System Software License & Deployment

The contract covers the procurement, configuration, and deployment of a commercial off-the-shelf patient flow and queue management system specifically for the pharmacy department at the Crownpoint Healthcare Facility, located in 87313. The system is intended to streamline pharmacy operations by managing patient queues and improving workflow efficiency, and must be fully integrated into existing departmental processes without requiring custom development. The solicitation is classified as a subcontract under a Buy Indian Set-Aside, reserved exclusively for Native American-owned businesses as mandated by the Department of Health and Human Services, Indian Health Service. The North American Industry Classification System code 511210 applies, indicating the nature of the software and information services being procured. The opportunity was posted on July 20, 2026, with responses due by August 4, 2026, and is administered by the Navajo Area Indian Health Service under the broader authority of the Department of Health and Human Services. Performance of all contracted activities is required at the Crownpoint location, with no flexibility for remote or out-of-area deployment.