Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, June 24 at 2:00 PM EDT

Register Free →

Get CLEATUSFree Trial

Get CLEATUSFree Trial

Search

Top

Back to Contracts

Patient Notification and Customer Support Services

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The contract involves providing comprehensive outbound communication and support services for affected veterans, focusing on call center operations, email campaigns, help desk support, and coordination of replacements. The scope emphasizes ensuring accessibility and may require multilingual capabilities to effectively assist a diverse veteran population. These services are designed to enhance patient notification and customer support as part of the Department of Veterans Affairs’ efforts to maintain strong communication with veterans. The work will be performed as a subcontract under the Department of Veterans Affairs, specifically through the NETWORK Contract Office 17 (36C257), with the primary place of performance located in Dallas. The contract is categorized under NAICS code 561400, indicating professional and business service activities. Its key objective is to facilitate timely and efficient interaction between the VA and veterans, ensuring assistance is accessible and tailored to their individual needs.

General Info

Provide outbound communication, support, multilingual help desk for veterans under VA subcontract in Dallas.

Agency

Department Of Veterans Affairs → 257-NETWORK Contract Office 17 (36C257)

NAICS

561400View NAICS

Place of Performance

Dallas, TX, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedJun 5

subcontract

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyDepartment Of Veterans Affairs → 257-NETWORK Contract Office 17 (36C257)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 257-NETWORK Contract Office 17 (36C257)

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Outbound communication and support for affected veterans, including call center operations, email campaigns, help desk support, and replacement coordination, with potential multilingual and accessibility needs.

Similar Contracts

Electronic Invoicing & WAWF Compliance

Nswc Indian Head Division

POSTED

DEADLINE

Records and Data Management ComplianceThe contract titled "Records and Data Management Compliance" involves ensuring that service records, invoices, and reports adhere to DEA records management policies. This includes overseeing proper training, retention, and secure handling of all administrative data to maintain compliance with regulatory standards. The contract is classified as a subcontract under the NAICS code 561400 and is set aside for SBA participation. Issued by the Department of Justice's Office of Acquisition, the contract requires work to be performed in Springfield, with the relevant postal code 22152-1080. The solicitation was posted on June 12, 2026, with a response deadline of June 22, 2026. The contract emphasizes the importance of data security and policy compliance in the management of federal records, reflecting a critical role in supporting administrative operations within the government framework.

Department of Justice

POSTED

DEADLINE

Administrative and Contract Support ServicesThis contract involves providing administrative, contracts, and logistics support services to the Department of the Air Force. Key responsibilities include assisting with proposal preparation, managing man-hour reporting, overseeing nondisclosure agreements, and facilitating coordination with Government Contracting Officer Representatives (COR) and Procuring Contracting Officers (PCO). The scope of work is focused on ensuring efficient administrative and contractual operations to support government activities at Hanscom Air Force Base. Designated as a subcontract under NAICS code 561400, this opportunity was posted on June 11, 2026, with a response deadline of June 29, 2026. The place of performance is specified as Hanscom AFB, Massachusetts, with no explicit set-aside designation or additional organizational type details provided. The contract aims to strengthen support functions essential for seamless government contracting and logistics management within the Air Force's operational framework.

Department of the Air Force

POSTED

DEADLINE

Third-Party Administrator (TPA) Services for Insurance DeliveryThis contract involves providing third-party administrator (TPA) services to support an international health insurance program managed by the U.S. Embassy in Kinshasa under the Department of State. The services include backend administrative functions such as premium billing, member enrollment, coordination with healthcare providers, and compliance reporting. These responsibilities are critical to ensuring smooth insurance delivery and adherence to regulatory requirements. The contract is categorized under NAICS code 561400, which pertains to business support services. It is issued as a subcontract, with performance taking place primarily in Kinshasa. Although there is no specified set-aside type or solicitation number, the engagement focuses on facilitating effective insurance program administration across international operations, supporting both members and providers affiliated with the program.

Usembassy Kinshasa

POSTED

DEADLINE

Service Validation and Customer SupportThe contract titled "Service Validation and Customer Support" involves conducting 48-hour follow-up calls to verify the resolution of service issues and to ensure customer satisfaction following maintenance activities. It is a subcontract opportunity designated as a Total Small Business Set-Aside under FAR 19.5, with a NAICS code of 561400, indicating it relates to business support services. The contract is posted by the Department of Defense through the Navsup Fleet Logistics Center in Jacksonville, with performance location specified in Panama City Beach, zip code 32407. Responses to this contract opportunity are due by June 17, 2026, with the posting date being June 10, 2026. The contract emphasizes a focus on customer support through timely follow-up communications post-maintenance, which is critical to service validation and maintaining high satisfaction levels. This subcontract seeks small businesses capable of managing timely outreach to confirm issue resolution, supporting the Department of Defense’s commitment to quality and effective service delivery.

Navsup Flt Logistics Ctr Jacksonville

POSTED

DEADLINE

in about 24 hours