PC1361 Utility Billing Services

SCOPE OF WORK  Provide utility billing and collection services for utility services for water, sewer, trash and utilities for vacant units. Contractor will pay these utility bills to the utility provider on behalf of the Housing Authority and will collect the portion that the tenant pays.. Bills will be sent directly to Conservice.  Contractor to offer funding options to Housing Authority so Contractor can pay utility bills.  Provide detailed monthly usage reporting to the Housing Authority based on individual properties and units. Usage readings to be reported in HCF or CCF format. There will be several different water providers with different cycle dates and usage format reporting. Contractor to convert usage to HCF or CCF and be able to accommodate the different cycles from different water providers. Provide 24/7 access to usage and billing reports to the Housing Authority via a website. This website will include posted daily reads of each meter and provide a searchable historic database with user defined fields.  Manage and reconcile vacant unit and common area billings to include gas, water, trash, sewer, and electricity.  Contractor to provide monthly detailed reports for vacant units and the Housing Authority will then bill the residents for any services not transferred into their names. Late fees for these services will not apply to these bills.  Offer a rate audit or tariff analysis component  Management of data on the Energy Star Portfolio Manager System for properties that require annual reporting.  All fees for services to be stated clearly, including any set up and one-time fees if applicableSites Included:715 E. Brier Drive San Bernardino Central Office672 South Waterman Ave San Bernardino HPO SB424 North Lemon Ave Ontario HPI Office 15465 Seneca Road Victorville HPO VV12385 6th St. Yucaipa 4512435 6th St. Yucaipa 51 1738 W 9th St. San Bernardino 2961297 Turrill St. San Bernardino 2630 North J. St. San Bernardino 21077 W. 11th St. San Bernardino 2740 7th St. San Bernardino 6755 8th St. San Bernardino 61317 Davidson St. San Bernardino 62165 W. Mill St. San Bernardino 10803 W. Brockton Ave Redlands 7526022 E. 9th St. Highland 1213088 Monte Vista Ave. Chino 501226 N Campus Ave Upland 11200 N. Campus Ave Upland 98539 East B St. Colton 40772 Pine St. Colton 85921 Big Horn Dr. Barstow 71710 E. Williams St. Barstow 321050 Deseret Barstow 151929 Yosemite Ct. Barstow 18421 South 7th St Barstow 74Additional Future SitesThe services currently being solicited are for water, electric, gas, sewer, and trash billing. HACSB may, at its sole discretion consider a future expansion of the program to additional sites. HACSB reserves the right to add, modify or delete locations as needed. The HACSB shall notify Contractor in writing thirty (30) days prior to adding, deleting or modifying any services under the contract