Permitting Process Optimization Consultant

The contract seeks a consultant to analyze and optimize the Town’s permitting workflows for development applications, with a focus on identifying inefficiencies and proposing transformative solutions aligned with state regulatory requirements. The goal is to implement digital transformation initiatives, automate manual processes, and enhance service delivery to improve turnaround times, transparency, and user experience for applicants and staff alike. The contractor will be expected to conduct a comprehensive review of current procedures, engage with key stakeholders, and deliver actionable recommendations that prioritize scalability, compliance, and long-term sustainability. Performance of this subcontract is tied to a specific location with a zip code of 02664, indicating the work is centered within the Town served by the Massachusetts agency PRC - PROCUREMENT. The solicitation was posted on August 4, 2026, and responses are due by September 16, 2026. The work falls under NAICS code 541512, which classifies it as computer systems design and related services, underscoring the emphasis on technology-driven process improvements. This engagement is not subject to any set-aside designation and functions as a subcontract under the broader procurement framework managed by the agency.