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Platform Technical Support & Maintenance

Active

International

Response Deadline10/26/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Platform Technical Support and Maintenance is issued by the BBC to provide ongoing technical assistance for Local News Partnership System projects. The selected provider will be responsible for executing Tier 2 and 3 technical support, implementing bug fixes, applying security patches, and conducting performance monitoring through tools like Datadog or New Relic. The contractor must ensure a stable production environment and adhere to strict Service Level Agreements regarding response and resolution times. Key deliverables include regular maintenance reports, with the opportunity to respond to the solicitation by October 26, 2026.

General Info

BBC subcontract for Local News Partnership System technical support, maintenance, and security patches.

Agency

BBC (British Broadcasting Corporation)

NAICS

541519 - Other Computer Related Services

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of PROC 2026 73 SW LDRS.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Local Democracy Reporting Platform Service

AI Contract Breakdown

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Timeline

PostedSep 28

subcontract

Response DeadlineOct 26

Submission deadline

Response Deadline

10/26/2026, 02:00:00 PM UTCin 27 days

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Organization & Contact Information

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AgencyBBC (British Broadcasting Corporation)

ContactsNo contacts available

OfficeN/A

Organization / AgencyBBC (British Broadcasting Corporation)

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs ongoing technical support and maintenance for prime contractors on BBC Local News Partnership System (LNPS) projects. Executes Tier 2/3 technical support, bug fixes, security patching, and performance monitoring using tools such as New Relic or Datadog. Adheres to defined Service Level Agreements (SLAs) for response and resolution. Delivers maintenance reports and a stable production environment.

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