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Software Support and Maintenance Provider

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for a Software Support and Maintenance Provider involves delivering ongoing technical support to prime contractors for projects associated with the District School Board of Putnam County. The primary scope of work includes troubleshooting integration issues between scheduling software and Skyward, managing a help desk ticketing system, and adhering to established response times. A critical component of the service is ensuring continuous data security and strict privacy compliance throughout the duration of the contract. The opportunity was posted on September 28, 2026, with a response deadline of October 30, 2026. Classified under NAICS code 541519, the contract is managed by the Purchasing department for the state of Florida. Interested parties can find further details through the provided OpenGov procurement portal.

General Info

Software support and maintenance for Putnam County schools, focusing on Skyward integration and security.

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of 054-331-2629.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

K-12 Master Scheduling Software, Implementation, and Support Services

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Timeline

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Organization & Contact Information

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AgencyFlorida → Purchasing
ContactsNo contacts available
OfficeN/A
Organization / AgencyFlorida → Purchasing
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing technical support for prime contractors on District School Board of Putnam County projects. Troubleshoots integration issues between scheduling software and Skyward, maintains defined response times, and manages a help desk ticketing system. Ensures continuous data security and privacy compliance. Delivers ongoing technical support services throughout the contract term.

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