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Post-Implementation MAM Maintenance and Support

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State & Local

Contract Overview

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This subcontract, titled Post-Implementation MAM Maintenance and Support, is issued by the UNC System Office for the provision of non-warranty technical support and maintenance for the Iconik software environment. The scope of work focuses on supporting prime contractors on media asset management projects, specifically ensuring system stability and providing essential assistance with data extraction and transition during the final 90-day contract wind-down period in accordance with NCDIT support standards. The selected provider is responsible for delivering comprehensive maintenance logs, documentation of resolved support tickets, and verified system uptime. This opportunity is categorized under NAICS code 541519, with a response deadline set for November 23, 2026.

General Info

UNC System Office subcontract for Iconik software maintenance and support through November 2026.

Documents

This scope was carved out of 68-PBSMAM1026.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Media Asset Management System

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Organization & Contact Information

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AgencyNorth Carolina → Unc - System Office
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides non-warranty technical support and maintenance for the Iconik software environment for prime contractors on UNC System Office media asset management projects. Performs system stability maintenance and assists with data extraction/transition during the 90-day contract end period per NCDIT support standards. Delivers maintenance logs, resolved support tickets, and verified system uptime.

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