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Rocket Reflection Enterprise Suite Maintenance Provider

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract, managed by the Office of Technology and Solutions for the state of California, provides annual maintenance and support licenses for the Rocket Reflection Enterprise Suite. The agreement specifically covers 24 units of part number AMC-RESS-MS-100 to support prime contractors working on California Health and Human Services Agency projects. All services must be delivered in accordance with the IT General Provisions for Cloud Computing Services to ensure active coverage throughout the contract term. To maintain compliance, the provider is required to conduct staff background checks and ensure all personnel complete annual information privacy training. The contract falls under NAICS code 541519 and is focused on the continuous delivery of technical maintenance and support for the specified enterprise software suite.

General Info

Documents

This scope was carved out of 33050876.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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33050876 - Rocket Reflection Renewal

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Organization & Contact Information

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AgencyCalifornia → Ofc Technology and Solutions I
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and manages annual maintenance and support licenses for the Rocket Reflection Enterprise Suite for prime contractors on California Health and Human Services Agency (CalHHS) projects. Provisions maintenance for 24 units of part number AMC-RESS-MS-100 per IT General Provisions for Cloud Computing Services. Requires staff background checks and annual information privacy training. Delivers active maintenance and support coverage for the contract term.

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The California Health and Human Services Agency, Office of Technology and Solutions Integration (CalHHS OTSI) is soliciting quotes for the Rocket Reflection Renewal under RFQ 33050876. The contract focuses on providing maintenance services for the Rocket Reflection Enterprise Suite, specifically for 24 units of part number AMC-RESS-MS-100. The period of performance is established from December 1, 2026, through November 30, 2027, with software license payments made in one-year increments. Award selection is based on best value and the fulfillment of all solicitation requirements. Compliance requirements are stringent, including a mandatory 25 percent small business participation goal per Executive Order S-02-06. The contractor must adhere to strict security protocols, including conducting background checks for all staff, requiring signed confidentiality agreements, and ensuring staff complete annual information privacy and security awareness training. Additionally, the contractor must notify the state in writing if Generative AI is used in any deliverables. Invoicing is handled electronically via PDF or by mail, with payments governed by the State of California’s Prompt Payment Act. The agreement is subject to the availability of Congressional appropriation of funds, allowing the state to terminate the contract with 30 days' written notice if funds are insufficient.

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