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Remote Technical Support and Virtual Diagnostics

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

NAICS

541519 - Other Computer Related Services

Place of Performance

CO

Set-Aside

NONE

Documents

This scope was carved out of 36C25927Q0010.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

J066--Notice of Intent to Sole Source Agilent Mass Spectrometry Maintenance

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Network Contract Office 19 (36C259)
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides remote troubleshooting and system qualification for prime contractors on Department of Veterans Affairs projects. Executes factory-supported remote diagnostics, deploys firmware tools remotely, and manages Agilent-specific compliance and qualification platforms using proprietary virtual assistance technologies. Requires authorized access to Agilent proprietary remote support infrastructure. Delivers remote diagnostic reports and system qualification certifications.

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