POTS Line Installation and Maintenance Services

The contract calls for the provision and ongoing maintenance of Plain Old Telephone Service (POTS) lines across 2,645 units at Veterans Affairs facilities nationwide, ensuring reliable landline communications for critical operations. This includes full lifecycle management from transition-in activities such as installation, configuration, and activation of service to transition-out procedures for decommissioning lines when needed. The work requires seamless coordination across multiple VA sites, maintaining service continuity without disruption to patient care or administrative functions. The scope encompasses routine maintenance, emergency repairs, and compliance with federal telecommunications standards. The contract is classified as a subcontract under NAICS code 517110, which pertains to wired telecommunications carriers, and is managed by the Department of Veterans Affairs through its Technology Acquisition Center in New Jersey. The solicitation was posted on June 25, 2026, with a response deadline of July 8, 2026, at 4:00 PM EDT. All performance activities must be conducted nationwide wherever VA facilities require POTS service, with no specific geographic restriction beyond the federal facility locations. The service must meet stringent reliability and availability benchmarks to support the VA’s mission-critical communication needs.