PRASA RFQHO ICT 10375263 OCTOBER 2026

The Passenger Rail Agency of South Africa (PRASA) is seeking a service provider for solicitation number 10375263 to provide adhoc SAP support and enhancements over a six-month contract term. Operating on an as and when required basis to ensure flexible ICT capacity, the scope of work involves providing second and third line support for various functional modules, including SAP FICO, MM, HCM, EAM, RE & LUM, and ESS/MSS, as well as cloud solutions such as SAP Ariba, SuccessFactors, Service and Asset Manager, and the Business Technology Platform. The selected bidder must adhere to the SAP Activate methodology for all enhancements and maintain a valid SAP Partner Edge Silver Service & Sell (VAR) certification. The award process follows a three-stage evaluation: Mandatory Compliance, Technical/Functional Evaluation, and Price/Specific Goals. To pass the mandatory stage, bidders must demonstrate the ability to provide SAP certified resources within five days of a request and agree to resource interviews and skill testing. Technical qualification requires a minimum threshold of 70 points out of 100, while the final stage utilizes an 80/20 preference point system for pricing and specific goals, including B-BBEE contributor status and ownership by black women, youth, or people with disabilities. Key operational requirements include a five-day turnaround for resource replacement and a four-week notice period for resource termination.