Proactive Monitoring & Lifecycle Management

The contract entails the delivery of proactive network services through the Cisco SmartNet Total Care portal, focusing on vulnerability alerts, end-of-life notifications, and comprehensive asset tracking to ensure ongoing network stability and performance. These services are designed to support long-term infrastructure health by enabling timely responses to security risks and hardware lifecycle events, thereby minimizing downtime and optimizing resource planning. The work is governed under a subcontract structure with a NAICS code of 541690, indicating it falls under other professional, scientific, and technical services. The solicitation was posted on July 10, 2026, with a response deadline of July 20, 2026, and is managed by the Omas Strategic Buying Center - Information Technology under the Department of Health and Human Services. Performance is required to occur in Sacramento, CA, with a postal code of 95814. The contract does not specify any set-aside provisions or point of contact details, and all activities must be executed using the Cisco SmartNet Total Care platform to ensure standardized, automated, and interoperable monitoring capabilities across the organization’s network assets.