Procurement Exemption for Visual Vault System Enhancement Professional Services

Pierce County Human Services is seeking a procurement exemption under Chapter 2.106 of the Pierce County Code to engage Visual Vault for professional software customization services. This non-competitive solicitation, identified as 2026-PE-259, is justified as a sole source procurement because Visual Vault is the only provider capable of updating its proprietary system to meet updated data requirements from the Department of Social and Health Services and the Department of Children, Youth, and Families. The county aims to avoid the significant costs and technical challenges associated with changing suppliers. The estimated cost for these system enhancements is 60,000 dollars for an initial 12-month term, with the possibility of extensions for up to five years. While this is not a competitive bid process, interested vendors may submit capability statements by the response deadline of November 19, 2026. The project is managed by the Human Services department in Tacoma, Washington, with Russell Wrigg serving as the primary point of contact.