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This Subcontract opportunity from West Virginia was posted on March 25, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Professional Services for System Optimization & Support

Closed
State & Local

Contract Overview

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Workforce West Virginia is seeking a subcontractor to provide professional services focused on the optimization and support of its call center systems. The scope of work includes leveraging analytics, providing technical support, delivering training, and performing system tuning to enhance overall operational performance. This opportunity was posted on March 25, 2024, with a response deadline of April 2, 2024. The project falls under NAICS code 541513, indicating a requirement for computer facilities management services to ensure the efficiency and stability of the agency's communication infrastructure.

General Info

Agency

Workforce West Virginia

Place of Performance

WV, USA

Set-Aside

NONE

Documents

This scope was carved out of CRFQ 0323 WWV2400000007.

The full solicitation package (9 documents), including the RFP, is on the prime solicitation, not on this scope.

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Virtual Call Center

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyWorkforce West Virginia
ContactsNo contacts available
OfficeN/A
Organization / Agency
Workforce West Virginia
Office AddressN/A
ContactsNo contact information available

Full Description

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Ongoing professional services to optimize call center performance through analytics, technical support, training, and system tuning.

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Posted before this notice, open and closed

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Keith Deutsch
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