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This Government Contract opportunity from Department Of State was posted on July 2, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Program Management & Customer Support

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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The contract encompasses the comprehensive oversight of DPM operations, requiring the contractor to deliver continuous 24/7 customer support, coordinate staffing effectively, and produce detailed performance reports to ensure strict adherence to established KPIs, including maintaining 99.9% operational accuracy and limiting complaints to fewer than one per month. The scope demands a high level of reliability and precision in service delivery, with accountability tied directly to measurable outcomes that reflect quality, consistency, and responsiveness. The contract is classified as a subcontract under NAICS code 541611, issued by the U.S. Embassy in Muscat under the Department of State, with performance primarily required in Oman. Interested parties must submit responses by the deadline of August 6, 2026, and the opportunity was posted on July 2, 2026. There is no set-aside designation, and the contract does not specify a point of contact, placing the onus on proposers to navigate the solicitation through the provided SAM.gov link. Compliance with all performance standards and operational expectations is mandatory for contract success.

General Info

24/7 DPM operations support in Oman with 99.9% accuracy, under one complaint monthly, via U.S. Embassy Muscat.

Agency

Department Of State → US Embassy MuscatView Agency

NAICS

541611 - Administrative Management and General Management Consulting ServicesView NAICS

Place of Performance

Oman, DC

Set-Aside

NONE

Documents

This scope was carved out of 19MU3026Q0014.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Diplomatic Pouch Services

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of State → US Embassy Muscat
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of State → US Embassy Muscat
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Oversight of DPM operations including performance reporting, staffing coordination, and 24/7 customer support to ensure compliance with KPIs such as 99.9% accuracy and less than one complaint per month.

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Fuel Card Logistics & Distribution SupportThe contract encompasses the end-to-end logistics and distribution of fuel cards, both physical and digital, to end users across Muscat, with emphasis on secure delivery, timely activation, and comprehensive lifecycle management. This includes the handling of card replacements, deactivations, and other administrative controls to ensure continuous and secure access to fuel services for authorized users. The work requires robust security protocols throughout the supply chain and operational processes to safeguard sensitive user information and prevent unauthorized use or tampering. As a subcontract under the U.S. Department of State, managed by the U.S. Embassy in Muscat, the contractor must support operational readiness through reliable, scalable, and compliant distribution systems aligned with federal standards. The North American Industry Classification System code 561499 indicates this falls under other support services, underscoring the nature of the role as a logistical enabler rather than a direct fuel supplier. The requirement is focused on maintaining operational continuity for U.S. government personnel and affiliated entities by ensuring seamless access to fuel through managed card systems in a high-security environment.
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Nationwide Fuel Supply & Station Network AccessThe contract enables the provision of fuel supply and guaranteed access to a nationwide network of fuel stations across Oman, specifically designed to support uninterrupted refueling services for U.S. government cardholders. This subcontract ensures reliable fuel availability at geographically dispersed locations to meet the operational needs of U.S. diplomatic and official personnel throughout the country, with performance centered in Muscat. The contract falls under NAICS code 447190, indicating its focus on other motor vehicle specialties, and is managed by the U.S. Embassy in Muscat under the Department of State. Although no set-aside details or point of contact are specified, the arrangement is structured to maintain continuous service critical to U.S. government activities within Oman.
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Diplomatic Pouch Packaging Materials SupplierThe Diplomatic Pouch Packaging Materials Supplier subcontract supports the US Embassy Muscat by providing specialized, high-durability, and secure packaging materials for prime contractors. The scope of work includes the delivery of tamper-evident seals, security tape, heavy-duty weather-resistant diplomatic bags, and various sorting and labeling materials, all of which must strictly adhere to US Department of State packaging standards. Managed under NAICS code 423990, this contract ensures that the Department of State maintains a secure and compliant inventory of packaging supplies for diplomatic operations in Muscat. The agreement focuses on maintaining the integrity and security of diplomatic shipments through the provision of high-specification materials designed for secure transport.
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Diplomatic Pouch Transport and Courier ServicesThe Diplomatic Pouch Transport and Courier Services subcontract, managed by the Department of State for the US Embassy Muscat, involves the secure transport and delivery of diplomatic pouches for prime contractors. The service provider is responsible for executing secure pickups and deliveries while maintaining strict chain-of-custody logs and adhering to diplomatic security protocols for sensitive government materials. To ensure operational security, the contractor must utilize secure transport vehicles equipped with GPS tracking systems and locked storage containers. Personnel are required to undergo background checks and hold valid commercial transport licenses within Oman. All deliveries must be completed with verified receipts to confirm successful transport.
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Synopsis for 19MU2026Q0014 Diplomatic Pouch Services
Solicitation # 19MU2026Q0014
The U.S. Embassy in Muscat, Oman, is seeking contractors to provide Diplomatic Pouch Services under an Indefinite Delivery/Indefinite Quantity (IDIQ) contract structure, with a proposed base year and four additional one-year options that may be exercised at the government’s discretion. The solicitation, identified as 19MU2026Q0014 and posted on June 16, 2026, is currently in presolicitation status and has not yet been issued for submission. Offerors must be registered in the System for Award Management (SAM.gov) prior to award, as mandated by FAR 5.207, and must be deemed responsible contractors. The government intends to award the contract using a lowest-priced technically-acceptable (LPTA) methodology, meaning that only offers meeting minimum technical requirements will be considered, with selection based solely on the lowest price among those deemed acceptable. Performance will occur entirely at the U.S. Embassy in Muscat, Oman, with no set-aside designated for small businesses or other socioeconomic categories. Electronic proposals will be accepted via SAM.gov once the solicitation is officially issued, though no specific submission deadlines or proposal formatting guidelines are detailed at this time. The contract will require secure, reliable transportation of official diplomatic materials, with inspection and acceptance conducted by the government at the place of performance. The contracting office is located at U.S. Embassy Muscat, PO Box 202, PC 115 MQ, Muscat, Sultanate of Oman, with primary contact information provided through MuscatProcurement@state.gov. No detailed specifications, packaging standards, invoicing procedures, payment office information, or contract clauses are currently included in the presolicitation, and the full solicitation documents, including Section K representations and detailed evaluation criteria, will be released when the procurement becomes active.
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NAICS: 541420
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Event Decoration and ThemingThe contract involves the optional design and installation of thematic décor for an event, specifically covering elements such as stage setup, lighting, background screens, and table settings for the reception. It is a subcontract opportunity issued by the US Embassy in Muscat under the Department of State. The work falls under the NAICS code 541420, which pertains to specialized design services. Although the contract does not specify a solicitation number or set-aside details, it is focused on enhancing the visual and atmospheric aspects of the event through professional decoration and theming services. The exact location and contact details are not provided, but the work is associated with the Department of State's office. The contract was posted in mid-February 2026, indicating a future engagement requiring attention to aesthetic detail and event presentation.
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