Program Quality Assurance & Compliance Monitoring

The contract titled Program Quality Assurance & Compliance Monitoring requires the contractor to conduct annual on-site monitoring of vendors and applicants to ensure adherence to program standards and civil rights requirements. A key responsibility includes reconciling coupon data to validate transactions and maintain a minimum redemption rate of 85 percent, which is critical to program integrity and participant access. The work involves direct field engagement to verify compliance, identify discrepancies, and support corrective actions where necessary, all while upholding federal and state regulatory guidelines. This subcontract is posted by the Department of Labor & Industrial Relations in Hawaii under NAICS code 541611, which categorizes it under Management, Scientific, and Technical Consulting Services. The solicitation was made public on June 25, 2026, with a response deadline of July 31, 2026. The place of performance is in Hawaii, and the work must be performed on-site, indicating the need for local presence and operational readiness. There is no set-aside designation specified, and the contract is open for competition among qualified subcontractors seeking to support state-level program oversight and compliance functions.