Property Management Services for Affordable Housing Program

The City of Raleigh is seeking proposals from qualified property management firms to oversee its affordable housing portfolio, which includes approximately 185 residential units. The contract aims to ensure high standards of property management, emphasizing superior structural and grounds maintenance to safeguard public investment. The selected firm will be responsible for comprehensive services such as executing and enforcing rental agreements, marketing and tenant screening, preparing vacant units, conducting inspections, managing rent collection, and implementing maintenance plans for both routine and non-routine repairs. The contract, anticipated to last four years with an option for a one-year renewal, requires the management company to utilize specific financial reporting systems, maintain separate bank accounts for different funding sources, and ensure compliance with federal, state, and local laws, including fair housing, eviction procedures, and safety standards. Additionally, the firm must handle income re-certifications, manage emergency responses, and adhere to strict communication and branding guidelines established by the City. The procurement process involves a detailed evaluation based on corporate experience, financial stability, project understanding, approach, team expertise, and cost, with proposals due by July 25, 2025. The contract terms include standard provisions such as nondiscrimination, conflict of interest restrictions, insurance requirements, indemnity clauses, intellectual property rights, and provisions for audits and contract termination. Special contractual conditions emphasize compliance with federal and North Carolina conflict of interest laws, MWBE participation, and restrictions on lobbying and use of City branding. The City reserves the right to reject proposals, negotiate terms, and extend or cancel the solicitation as needed. Proposers must submit their responses following specified formats and delivery methods, ensuring all exceptions are clearly noted, with the understanding that submission indicates acceptance of all contractual conditions unless explicitly stated otherwise.