Provision of Veterinary care and services

The Canada Border Services Agency (CBSA) seeks licensed veterinary care services on an as-needed basis for its Detector Dog Training Program located at the Canine Center of Expertise in Rigaud, Quebec. The contractor must provide timely and comprehensive veterinary services, including examinations, emergency boarding, health certifications, and bilingual written reports, to ensure the physical readiness and operational integrity of the agency’s detector dogs, which are rigorously selected and heavily invested in for roles such as narcotics and firearms detection. Services must be delivered at the contractor’s licensed facility within a 45-kilometer radius of the CBSA campus, with availability to respond immediately to urgent medical needs. The contract spans a base period of two years from August 1, 2026, to July 31, 2028, with three optional one-year extensions through 2031, and operates under a firm-fixed-price structure where payment is tied to services rendered as specified in the annexes, though no dollar values or line-item pricing are provided in the solicitation. The evaluation process follows a trade-off methodology, awarding the contract based on the highest combined score of technical merit (70%) and price (30%), rather than the lowest price. Technical evaluation weighs factors such as the contractor’s experience, qualifications, and ability to meet specified performance standards, including compliance with industry-recognized quality assurance procedures, proper licensing, and adherence to bilingual reporting requirements. The contractor must adhere to stringent special requirements, including maintaining security clearances for all personnel, obtaining prior written approval for any subcontracting beyond routine purchases, and certifying compliance with ethical standards such as the prohibition of contingency fees and forced labor in the delivery of services. All work is subject to inspection and acceptance by Canada at any location where services are performed, and rejection of non-conforming work can occur even after acceptance, with the contractor remaining liable for defects. Offers must be submitted electronically via the Government Electronic Tendering Service by April 30, 2026, and must include completed annexes such as the Offer Submission Form, Offeror Declaration Form, Statement of Work, Basis of Payment, and Technical Criteria. Invoices must be sent electronically to a designated CBSA email address, with direct deposit encouraged, and include required financial identifiers. Failure to meet obligations related to security clearance, ethical conduct, or geographic eligibility may result in termination for default.