Public Safety Data Analytics Platform & Support Services

The Court Services and Offender Supervision Agency is seeking a Software as a Service (SaaS) public safety data analytics platform and associated support services under solicitation 9594CS26Q0053, a total small business set-aside for NAICS code 513210. The contract requires a firm-fixed price arrangement over a 36-month period of performance, with all pricing submitted through Attachment J-9, which must break down costs for one-time setup, data integration, software licensing, on-site technical analyst support, 24/7 maintenance, training, and data transition. The platform must be FedRAMP Moderate Authorized at the time of quotation submission, and any proposed solution that is only “FedRAMP Ready” or “In Process” will result in immediate disqualification. The contractor must provide one on-site full-time technical analyst for the duration of the contract, performing a minimum of 1,920 productive hours annually, responsible for integrating CSOSA’s SMART 21 and SharePoint systems, connecting iOS and Android mobile devices, developing dashboards and analytics, and configuring real-time alerting. All deliverables must be submitted in Times New Roman, 12-point font, with minimal formatting, as specified in the Statement of Work. The solicitation mandates strict adherence to NIST SP 800-53 Moderate baseline, CJIS Security Policy v5.9, and Section 508 accessibility requirements. Offerors must submit a cover letter, a 10-page technical narrative demonstrating compliance with nine functional capabilities, a price quotation, and mandatory representations including FAR 52.204-24 and Attachment J-7. Submission must be via email to [email hidden] with the subject line “Response to RFQ 9594CS26Q0053” no later than 12:00 PM EDT on July 14, 2026, with total attachments not exceeding 10 MB and video demonstrations limited to 2 GB. Evaluation is based on best value, with technical approach being the most critical non-price factor, followed by relevant experience, past performance, management and support, data transition and exit plan, and price. Non-price factors collectively carry more weight than price, allowing award to the technically superior offeror even at a higher cost. The contractor must comply with extensive security and conduct requirements including U.S. citizenship for personnel, CSOSA