Q--211 Hotline Services
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The Department of Veterans Affairs, Veterans Integrated Service Network 08, based in St. Petersburg, Florida, is seeking a contractor to provide 211 Hotline Services specifically tailored for veterans. This service includes not only general hotline support but also specialized behavioral healthcare referral services, ensuring veterans have direct access to necessary mental health resources. The contract aims to enhance the support network available to veterans by facilitating timely and effective communication and referrals through the established 211 hotline system. The solicitation, identified by number 36C24818Q9782 and posted in August 2018, falls under the NAICS code 624190, which pertains to other individual and family services. Although specific details such as set-aside status or exact location of service delivery are not provided, the contract is focused on enhancing the support infrastructure for veterans within VISN 08. The initiative underscores the VA’s commitment to providing comprehensive behavioral health resources through accessible, community-based telephone services.
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