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Q--INTERACTIVE WAYFINDING SYSTEM

Active
VA24817Q1643Federal

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The West Palm Beach VA Medical Center plans to award a firm-fixed-price, sole source contract for an interactive wayfinding system designed to enhance navigation within the facility. This contract, identified as VA248-17-Q-1643, is being procured under authority citing 41 U.S.C. 3304(a)(5) and 38 U.S.C. 8127(b), exceeding the Simplified Acquisition Threshold. The project falls under the NAICS code 541511, which pertains to software analysis and design services, with the PSC code 7030 for information technology software. The initiative supports the Department of Veterans Affairs’ ongoing commitment to improve healthcare access and delivery for aging Veterans by providing timely, user-friendly navigation tools that reduce missed appointments and streamline patient flow. The proposed wayfinding system will be an extensible, interactive platform accessible across mobile devices, designed to facilitate real-time, bi-directional communication between Veterans and VA staff. This solution aims to lower stress for Veterans during visits by ensuring they reach appointment locations on time, thus optimizing clinical schedules and improving overall service quality. By integrating active communication capabilities, the system is expected to promote a seamless, dignified experience that aligns with the VA Secretary’s focus on timely access to quality healthcare.

General Info

West Palm Beach VA awards sole source contract for interactive mobile wayfinding system enhancing Veteran navigation.

Agency

N/A

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Not specified

Set-Aside

NONE

Documents

0

No documents available

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Timeline

Posted

special-notice

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Organization & Contact Information

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AgencyN/A
ContactsNo contacts available
OfficeN/A
Organization / Agency
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Office AddressN/A
ContactsNo contact information available

Full Description

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The West Palm Beach VA Medical Center in West Palm Beach, Florida intends on soliciting VA248-17-Q-1643 as a firm-fixed-price, sole source contract over the Simplified Acquisition Threshold, citing 41 U.S.C. 3304(a)(5), as authorized by 38 U.S.C. 8127(b)). This requirement is for an interactive wayfinding system. The NAICS code for this requirement is 541511 Software analysis and design services, with a size standard of $27.5. The PSC code is 7030 Information Technology Software. The Department of Veterans Affairs has been under immense pressure to solve one of our nation s toughest problems: providing quality healthcare to our aging Veterans. Providing timely access to quality healthcare is the hallmark initiative of the Department of Veterans Affairs Secretary, Dr. David Shulkin. The VA has already made a concerted effort to roll-out navigational and active communication solutions through wayfinding systems that will help engage and support Veterans during their visit, to reduce stress while providing a seamless level of dignity and independence. This project will ensure that the patients make it to their appointments on time, reducing slack time for the clinicians where Veterans would previously miss their appointments due to difficulty getting to their appointment location. The outcome of this project will provide a seamless and interactive wayfinding system that meets all requirements, is extensible across mobile devices that will provide an easy-to-use interface to provide a superior environment to relay real-time bi-directional messages and information between the VA staff and Veterans.

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