Quality Assurance and Compliance Monitoring

This contract focuses on the implementation and maintenance of a Quality Assurance Surveillance Plan (QASP) at a VA medical center located in Houston, aiming to ensure compliance with standards related to shift coverage, patient identification verification, complaint rate monitoring, and privacy regulations. The work involves continuous oversight to uphold quality and adherence to policies crucial for patient safety and service integrity within the healthcare environment. Designated as a subcontract opportunity specifically set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC), the contract is managed by the Department of Veterans Affairs' 256-NETWORK Contract Office 16. It falls under the NAICS code 541611, pertaining to administrative management and general management consulting services. The solicitation was posted in May 2026 with a response deadline in early June 2026, reflecting a relatively short proposal window. This opportunity underscores the VA’s commitment to leveraging veteran-owned small businesses while enhancing operational quality in its healthcare facilities.