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R -- National Training, Independent Quality Assurance and Content Support

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RFP-CMS-2007-8A-0006Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

This contract opportunity is a pre-solicitation notice for a project titled "National Training, Independent Quality Assurance and Content Support," associated with solicitation number RFP-CMS-2007-8A-0006. It follows an earlier sources sought synopsis and is limited exclusively to Small Business Administration (SBA) 8(a) certified firms, with other businesses deemed ineligible. The contract is anticipated to be a single award with a total period of performance that includes a 3-month transition phase, a 15-month base year, and up to four additional one-year option periods. The scope involves providing training, quality assurance, and content support services for the Beneficiary Contact Center operations, focusing on improving workforce knowledge, quality, and skills through integrated services that support continuous improvement and adaptability to new program initiatives. Interested parties can access the solicitation starting May 8, 2007, via a designated website, with registration optional but recommended for receiving updates and amendments. Requests for physical copies are accommodated through written inquiries to the identified point of contact, Aileene Mitchell Ford, at the Centers for Medicare and Medicaid Services. The contractor selected must be registered in the Central Contractor Registration (CCR) system to be eligible for award. This contract falls under NAICS code 541611 with a size standard of $6.5 million, emphasizing a competitive environment within the SBA 8(a) program.

General Info

SBA 8(a) firms compete for training, quality assurance, content support contract with base and option periods.

Agency

N/A

NAICS

541611 - Administrative Management and General Management Consulting Services

Place of Performance

Contractor Facility and/or CMS 21244

Set-Aside

Documents

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Uniform Contract Format

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Timeline

PhasePresolicitation

PostedApr 17

Presolicitation

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Organization & Contact Information

AgencyN/A

Contacts1 person available

OfficeN/A

Organization / Agency

N/A

Office AddressN/A

Contacts

Aileene F Mitchell Ford

contact@example.gov

+1 (555) 000-0000

Full Description

This announcement is the follow-up to a sources sought synopsis posted April 13, 2005, Reference Number 65236.PRE-SOLICITATION NOTICE for RFP-CMS-2007-8A-0006, APP Number 70859, NAICS Code 541611, Size Standard 6.5 million. The contract period of performance will be a 3-month transition, 15-month base year with four one-year option periods. Pursuant to FAR 19.800, this acquisition is set aside for a competition limited to all responsive, responsible, eligible Small Business Administration (SBA) 8(a) concerns. All other firms are deemed ineligible to submit offers. A single award is anticipated from this solicitation. Organizations interested in responding may visit this web site on or after May 8, 2007, to download the solicitation and any attachments. If you cannot use electronic access, but are interested in receiving a copy of the solicitation you may address your inquiries to: Aileene Mitchell Ford, Reference: CMS-IQA-2007 Centers for Medicare and Medicaid Services, 7500 Security Boulevard, Mail Stop C2-21-15, Baltimore, MD 21244 or aileene.mitchellford@cms.hhs.gov. No telephone requests for the solicitation will be accepted. A registration page will be attached to the website. You are not required to register. However, when you register you will receive notice of any amendments and/or addendums that may be issued to the solicitation. If you have not registered, it will be your responsibility to check the website for any changes to the solicitation. The scope of this project consists of training, independent quality assurance, and content support for the Beneficiary Contact Center (BCC) operations, which is designed to strengthen the knowledge, quality of performance and skills of the BCC workforce; to provide continuous improvement through the integration of content, training, quality assurance and operations; as well as create a responsive content and training operations team capable of incorporating new program initiatives and other specialized needs. The entire scope of this work, the requirements, evaluation factors, etc. will be specifically addressed in the solicitation when issued. NOTE: To be eligible for award, the successful offeror must be registered in the Central Contractor Registration (CCR) (www.ccr.gov).