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R--Notice of intent to Sole Source for Accreditation of Telephone Services for Clinical Care

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VA11914R0201Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The Department of Veterans Affairs (VA) intends to award a sole source contract to URAC for Accreditation Telephone Services related to clinical care for VA Medical Telephone Call Centers. This decision is based on URAC being the only accrediting body qualified to accredit medical telephone call centers. The contract will be conducted under the Simplified Acquisition Procedures, as outlined in FAR Part 13, Subpart 13.5. The services to be provided include performing accreditation and onsite reviews to verify compliance with the VA’s telephone service standards, which have been in place since 1994 to ensure 24/7 availability and high quality care through the Veterans Health Administration. The accreditation is required for Veterans Integrated Services Network (VISN) and Regional Call Centers to maintain compliance with Veterans’ clinical telephone care standards. This notice is not a request for competitive quotes; however, any firm that believes it can meet the requirements may submit a written response with supporting evidence by August 22, 2014, at 12:00 PM EDT. Responses will be evaluated, but the government reserves the right to proceed without competition. The solicitation number is VA11914R0201, and the office overseeing the procurement is the Strategic Acquisition Center located in Fredericksburg, VA. Email submissions are to be sent to the designated contact with no telephone inquiries accepted. The procurement is designated under NAICS code 926150.

General Info

VA awards sole source contract to URAC for accrediting clinical telephone call centers under simplified acquisition.

Agency

Department Of Veterans Affairs → Strategic Acquisition Center Fredericksburg (36C10G)

NAICS

926150 - Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors

Place of Performance

Set-Aside

NONE

Documents

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Timeline

PostedAug 8

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Strategic Acquisition Center Fredericksburg (36C10G)

ContactsNo contacts available

OfficeFREDERICKSBURG, VA, 22408, USA

Organization / AgencyDepartment Of Veterans Affairs → Strategic Acquisition Center Fredericksburg (36C10G)

Office AddressFREDERICKSBURG, VA, 22408, USA

ContactsNo contact information available

Full Description

The Department of Veterans Affairs (VA), Office of Acquisition Operations, Strategic Acquisition Center, located 10300 Spotsylvania Ave, Suite 400, Fredericksburg, VA 22408, intends to contract using other than full and open competition to provide Accreditation Telephone Services. Accordingly, the VA intends to sole source this requirement to URAC, 1220 L Street NW Washington, DC 20005. This acquisition will be conducted under FAR Part 13, Simplified Acquisition Procedures, Subpart 13.5 Test Program for Certain Commercial Items. URAC is the only accrediting body for medical telephone Call Centers. The Department of Veterans Affairs (VA) Facilities provides access to telephone care 24 hours a day, 7 days a week. Veterans Health Administration (VHA) has provided telephone care policy since 1994, setting goals and standards for telephone care in an effort to continuously improve the service it provides. Under the "Telephone Service for Clinical Care" standards, Veterans Integrated Services Network (VISN) and Regional Call Centers are required to initiate and maintain Utilization Review Accreditation Committee accreditation. The contractor shall perform Utilization Review Accreditation Committee accreditation services of VA Medical Telephone Call Centers related to clinical care, to include Onsite Reviews to verify compliance with standards and provide URAC accreditation of the call centers. THIS NOTICE IS NOT A REQUEST FOR COMPETITIVE QUOTES; however, any firm that believes it can meet the requirements may give written notification prior to the response due date and time. Supporting evidence must be furnished in sufficient detail to demonstrate the ability to perform the requirements. Responses received will be evaluated; however, a determination by the Government not to compete the proposed procurement based upon responses to this notice is solely within the discretion of the Government. If no responses are received, the Government will proceed with the award. Responses are due by August 22, 2014 12:00PM EDT. Responses shall be submitted via e-mail to contact@example.gov. Telephone requests or inquires will not be accepted.