READS

The National Library Service for the Blind and Physically Handicapped (NLS) is seeking a contractor to maintain and support the Reader Enrollment and Delivery System (READS), a Microsoft Windows-based circulation software used by more than 35 affiliated libraries and other organizations serving individuals who are blind or have physical limitations. This system handles book and magazine circulation and manages patron information, operating on Windows versions from 95 through 7 with MS SQL Server. The software is owned by the Library of Congress, and the contract includes tasks such as user customer support, software maintenance and enhancement, installation and training for libraries, and administrative coordination of support activities. The contract, posted by the Library of Congress’s Contracts Services office in Washington, DC, is identified under solicitation number LCNLS11R0010 and falls within the NAICS code 511210. The contractor will be responsible for ensuring ongoing software reliability and improvements, supporting users and potential users, and providing materials and training required for effective use of READS. Points of contact for the contract include Lyudmila Bond and Contracting Officer LaToya D. Snead-Coates, with direct communication channels available to address inquiries.