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Real-Time Product Support (Chat & Phone)

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract requires provision of live technical support through phone and chat for Rockwell Automation programming software and standard products, serving a global customer base with coverage in twenty languages to ensure comprehensive troubleshooting capabilities. Support must be available in real time to address technical issues promptly and effectively, ensuring minimal downtime for users across diverse regions and industries. The scope focuses exclusively on direct, interactive assistance without ancillary services or product maintenance beyond immediate resolution. The contract is classified as a subcontract under NAICS code 541512 and is issued by the Department of Defense through its W072 Endist Pittsburgh office, with performance centered in Pittsburgh. The solicitation was posted on June 24, 2026, and responses are due by July 10, 2026, at 3:00 PM Eastern Time. No set-aside provisions are specified, and no point of contact details are provided in the available data. Interested parties must submit proposals through the designated SAM.gov portal before the deadline.

General Info

Provide live technical support for Rockwell software globally in twenty languages, Pittsburgh-based, DoD subcontract, proposal due July 10, 2026.

Agency

Department Of Defense → W072 Endist PittsburghView Agency

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Pittsburgh, PA, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

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Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Defense → W072 Endist Pittsburgh
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → W072 Endist Pittsburgh
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Office AddressN/A
ContactsNo contact information available

Full Description

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Deliver live technical support via phone and chat for Rockwell Automation programming software and standard products, available in 20 languages to support global troubleshooting needs.

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