This Government Contract opportunity from Department Of Defense was posted on June 24, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Real-Time Product Support (Chat & Phone)
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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AI Contract Overview
The contract requires provision of live technical support through phone and chat for Rockwell Automation programming software and standard products, serving a global customer base with coverage in twenty languages to ensure comprehensive troubleshooting capabilities. Support must be available in real time to address technical issues promptly and effectively, ensuring minimal downtime for users across diverse regions and industries. The scope focuses exclusively on direct, interactive assistance without ancillary services or product maintenance beyond immediate resolution. The contract is classified as a subcontract under NAICS code 541512 and is issued by the Department of Defense through its W072 Endist Pittsburgh office, with performance centered in Pittsburgh. The solicitation was posted on June 24, 2026, and responses are due by July 10, 2026, at 3:00 PM Eastern Time. No set-aside provisions are specified, and no point of contact details are provided in the available data. Interested parties must submit proposals through the designated SAM.gov portal before the deadline.
General Info
Agency
NAICS
Place of Performance
Pittsburgh, PA, USASet-Aside
Documents
This scope was carved out of W911WN26QA048SSN.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
Rockwell Automation TechConnect Services
AI Contract Breakdown
Uniform Contract FormatNo contract breakdown available.
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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