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This Subcontract opportunity from Texas was posted on April 24, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Rebate Application Processing & Customer Service

Closed
State & Local

Contract Overview

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The Rebate Application Processing and Customer Service subcontract for Georgetown, Texas, focuses on managing the end-to-end intake and support system for rebate applications. The selected provider will be responsible for triaging requests and providing comprehensive customer support through multiple channels, including email, phone, and an online portal. Key operational requirements include the diligent maintenance of applicant records and a commitment to ensuring all inquiries and applications receive timely responses. This opportunity was posted on April 24, 2024, with a response deadline of May 30, 2024. The project falls under NAICS code 561400, indicating a requirement for professional administrative and support services. Interested parties can find further details and submission guidelines through the official IonWave procurement portal for the city of Georgetown.

General Info

Subcontract for rebate application processing and customer service support in Georgetown, Texas.

NAICS

561400

Place of Performance

TX, USA

Set-Aside

NONE

Documents

This scope was carved out of 202442.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Conservation Rebate Program Services

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGeorgetown Texas
ContactsNo contacts available
OfficeN/A
Organization / AgencyGeorgetown Texas
Office AddressN/A
ContactsNo contact information available

Full Description

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Handle intake, triage, and customer support for rebate applications via email, phone, or online portal; maintain applicant records and ensure timely responses.

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Keith Deutsch
Christine

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