Recruiting services for user research activities (e.g. user interviews, usability testing, observations, focus groups).
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The Social Security Administration - DITSS has issued a forecast for recruiting services to support user research activities including user interviews, usability testing, observations, and focus groups. This procurement initiative is designed to identify qualified vendors capable of sourcing and screening participants who meet specific demographic and behavioral criteria necessary for conducting high-quality user research. The effort aims to ensure that the agency can gather meaningful insights from real users to inform the design and improvement of its digital services and public-facing systems. While no solicitation number or set-aside details are provided, the forecast signals an upcoming opportunity for contractors with expertise in participant recruitment within the public sector context. The place of performance and point of contact information are not yet defined, suggesting the formal solicitation is still in development and stakeholders should monitor official channels for future updates.
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USASet-Aside
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