Recycling Engagement and Analytics Application

The City of Pittsburgh Office of Management and Budget, on behalf of the Department of Public Works, is soliciting proposals for a resident-facing mobile application and web-based tool designed to improve waste and recycling engagement, education, and outreach. The solution must include features such as curbside collection calendars, automated and emergency notifications, an item recyclability search with image recognition, drop-off station information, and integration with 311 reporting. To ensure accessibility and inclusivity, the application must be ADA-compliant, conforming to WCAG 2.1 Level AA standards, and must be available in English, Spanish, and Mandarin, with French and Arabic preferred. Technical requirements are stringent, requiring vendors to maintain ISO/IEC 27001 certification and ensure 99.99% uptime for systems handling confidential information. Security mandates include SSO, multi-factor authentication for admins, data encryption at rest and in transit, and annual independent penetration testing. For any AI components, vendors must provide detailed reporting on fairness, privacy, and reliability. Proposals are due by October 6, 2026, and will be evaluated on a points-based system. Awardees must provide a performance bond for the full contract amount and adhere to federal grant requirements, including SAM.gov registration and compliance with various civil rights and labor laws, including the Pennsylvania Prevailing Wage Act.