Remote and On-Demand Technical Support
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This contract requires the provision of year-round virtual and in-person technical support to address troubleshooting, software issues, and operational guidance with priority response times, ensuring continuous assistance for critical systems. The work encompasses both remote and on-site services to maintain system functionality and user productivity, with an emphasis on timely resolution of technical challenges. The performance location is specified as Peoria, Illinois, with a ZIP code of 61604, indicating that on-site presence will be required at this facility. The contract is classified under NAICS code 541715, which corresponds to research and development in the physical, engineering, and life sciences, signaling a highly technical and specialized scope. It is structured as a subcontract with no set-aside designation, and the posting date is August 5, 2026, with a response deadline of August 14, 2026. The awarding agency is the U.S. Department of Agriculture, specifically the Agricultural Research Service, indicating the support will serve federal research operations. All support activities must align with the agency’s operational needs, with a focus on reliability and rapid response to maintain mission-critical systems.
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Peoria, IL, 61604, USASet-Aside
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