This Government Contract opportunity from Florida was posted on May 5, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Remote Desktop Support and Help Desk Services

Closed

State & Local

Submission Closed05/25/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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SLED

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Data Security & Cybersecurity ComplianceThis subcontract for Data Security and Cybersecurity Compliance supports the Maryland Transportation Authority by implementing and monitoring security protocols for prime contractors involved in debt collection projects. The scope of work focuses on managing data redundancy, backup systems, and disaster recovery processes to ensure operational continuity. To maintain strict adherence to state and federal privacy laws as well as PCI-DSS standards, the contractor will utilize specialized encryption tools and security monitoring software while providing regular security audit reports and comprehensive disaster recovery plans. The opportunity is categorized under NAICS code 541519 and was posted on October 27, 2026. Interested parties must submit their responses by the deadline of December 15, 2026. Further details regarding the procurement process can be accessed through the Maryland eMaryland Marketplace portal.

Maryland Transportation Authority

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Tier II-IV Technical Support ServicesThis subcontract opportunity for the Maryland Transportation Authority involves providing Tier II, III, and IV technical support services to assist prime contractors with debt collection projects. The scope of work focuses on performing advanced technical troubleshooting and resolving complex issues related to collection software to ensure consistent system uptime. The selected provider will utilize remote support tools and ticketing systems to deliver software problem solutions and manage technical tickets. This procurement falls under NAICS code 541519, with a response deadline set for December 15, 2026.

Maryland Transportation Authority

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DEADLINE

IT Integration and Security ConsultingThis IT Integration and Security Consulting subcontract involves providing specialized security auditing and integration services for prime contractors working on City of Pasadena IT projects. The scope of work focuses on configuring Entra ID for single sign-on and ensuring full compatibility with GCC High environments. Additionally, the consultant is responsible for establishing robust security practices for data storage and transit utilizing SharePoint and Entra ID to deliver a fully secured and authenticated system environment. Managed by the Information Technology Department in California under NAICS code 541519, the project requires the delivery of detailed integration reports. Interested parties must submit their responses by the deadline of December 5, 2026.

Information Technology Department

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DEADLINE

Managed Security Services and Operational SupportThe Managed Security Services and Operational Support subcontract focuses on the ongoing monitoring, policy management, and maintenance of the Palo Alto Panorama environment for prime contractors working on Massport network security projects. The scope of work includes performing critical software updates, managing security rule sets, and providing high-level Tier 2 and 3 technical support to ensure system stability and security. To maintain operational standards, the contractor is responsible for delivering monthly performance reports and ensuring consistent system uptime. This opportunity is associated with the Massachusetts Port Authority under NAICS code 541519, with a response deadline set for November 6, 2026.

Massachusetts Port Authority - Goods & Services

POSTED

DEADLINE

Network Infrastructure Support ProviderThe Network Infrastructure Support Provider subcontract for BMet College focuses on providing technical support and maintenance for refreshed switch architecture. The selected provider will be responsible for monitoring system health, troubleshooting hardware and software failures, and implementing firmware updates through the use of Remote Monitoring and Management tools. To ensure high standards of service, the contractor must hold HPE Aruba support certifications and adhere to strict SLA compliance regarding guaranteed uptime and response times. This engagement requires the delivery of regular maintenance reports to track system performance and stability. Interested parties should note that the response deadline is November 23, 2026. The project falls under NAICS code 541519 and is designed to support prime contractors managing the college's network infrastructure projects.

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Cybersecurity Assessment and Penetration Testing ServicesThis subcontract for Cybersecurity Assessment and Penetration Testing Services supports prime contractors on State of Oregon Enterprise Information Services projects through the Department of Administrative Services. The scope of work involves performing comprehensive cybersecurity assessments and simulated attacks, including vulnerability scans, penetration tests, and Red Team/Blue Team simulations. Technical execution requires the use of industry-standard tools such as Nessus, Burp Suite, and Metasploit to identify and mitigate security risks. Qualified providers must hold professional certifications such as CISSP, CEH, or OSCP. Key deliverables for the engagement include a Cybersecurity Assessment Report, a detailed Vulnerability Matrix, and an Exercise After-Action Report. The work is centered in Salem, Oregon, under NAICS code 541519.

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DEADLINE

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DEADLINE

EMS LINQ-Software Maint/Support-CNP

Solicitation # SRC0000037179

The Alabama State Department of Education, Child Nutrition Programs, is soliciting a sole source contract for consolidated software maintenance and support for EMS LINQ applications. This contract ensures uninterrupted service for several USDA food and nutrition programs, including the National School Lunch Program, School Breakfast Program, Summer Food Service Program, Child and Adult Care Food Program, Commodity Supplemental Food Program, Emergency Food Assistance Program, and the Statewide Procurement Program. The scope of work covers ongoing operations for software updates, security patches, hosting services, annual subscriptions, regulatory updates, and technical support for tools such as the SNP, SFSP, and CACFP Core Modules, Cartwheel Meal Counter software, and LINQ FDP. The contract is effective from October 1, 2026, to September 30, 2027, with the possibility of annual renewals for up to five years or until a total contract cost of 25,000 dollars is reached. Price escalations are limited to a maximum of 5 percent of the annual cost and cannot exceed the total contract ceiling. Award evaluation may include cost realism and price reasonableness analysis, and selected suppliers must provide proof of qualifications, professional licenses, and certificates of insurance. Compliance requirements include registration with the Alabama Secretary of State for foreign entities, enrollment in E-Verify, and adherence to state tax laws and the Beason-Hammon Alabama Taxpayer and Citizen Protection Act.

Alabama State Department of Education, Child Nutrition Programs

POSTED

DEADLINE

Managed SOC Monitoring and Incident ResponseThis subcontract for Managed SOC Monitoring and Incident Response, issued by SONI Ltd, requires the provision of continuous 24/7/365 security monitoring and initial incident response services. The selected provider will be responsible for alert triage and the execution of incident response protocols for prime contractors working on SONI Ltd security projects. The scope of work involves integrating telemetry from various sources and operating exclusively within SONI-owned tooling and SIEM environments. Classified under NAICS code 541519, the contract ensures constant vigilance and rapid response to security threats across the organization's digital infrastructure.

POSTED

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Client Device Configuration and Custom Imaging

DoIT - Dept Of Information Technology - Administration

POSTED

DEADLINE

MacBook Purchase for GSA

POSTED

about 23 hours ago

DEADLINE

N/A

AI Contract Overview

The contract provides for Tier 1–2 remote technical support services focused on Windows 10 devices, associated software, and cloud applications, with full ticketing and service level agreement tracking to ensure accountability and timely resolution. Support is delivered remotely and is intended to address common end-user issues including system performance, application errors, account access, and integration with cloud-based platforms. The work is structured under a subcontract arrangement, with performance required to meet defined response and resolution timelines governed by SLAs. The solicitation was posted on May 5, 2026, with a firm deadline of May 25, 2026, for submissions, and falls under the NAICS code 541519 for other computer related services. The contracting entity is ELC of Brevard County, operating under the state of Florida, though specific location details for performance or contact are not provided. All submissions must be made through the designated vendor portal linked in the solicitation.

General Info

Subcontract for remote Tier 1 and Tier 2 Windows 10 support, ticket handling, SLA compliance.

Agency

Florida → ELC of Brevard County

NAICS

541519 - Other Computer Related Services

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-IT-01.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

HOSTED INFORMATION TECHNOLOGY AND SUPPORT SERVICES

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedMay 5

subcontract

Response DeadlineMay 25

Deadline has passed

Submission Closed

05/25/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyFlorida → ELC of Brevard County

ContactsNo contacts available

OfficeN/A

Organization / AgencyFlorida → ELC of Brevard County

Office AddressN/A

ContactsNo contact information available

Full Description

Tier 1–2 remote technical support for Windows 10 devices, software, and cloud apps with ticketing and SLA tracking.

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