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Remote Technical Support & Diagnostics

Active

Federal

Response Deadline08/18/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract calls for the provision of remote technical support and diagnostics for the Incucyte S3 system, focusing on maintaining system uptime and enabling proactive maintenance planning through continuous software troubleshooting and real-time system monitoring. Services must be delivered remotely and are intended to ensure optimal performance and reliability of the instrument, minimizing operational disruptions for end users. The work falls under NAICS code 541512, classifying it as computer systems design and related services, and is structured as a subcontract under the Department of Health and Human Services through the National Institutes of Health Olao. The opportunity was posted on August 3, 2026, with responses due by August 18, 2026, and no set-aside provisions are specified. There is no designated point of contact provided, and the place of performance is not geographically defined, indicating that services may be delivered from any location as long as the remote technical requirements are met. The contract does not specify physical delivery or on-site presence, emphasizing a fully remote support model. All activities must align with the operational needs of a high-precision bioscience instrument, requiring expertise in both software systems and laboratory automation environments.

General Info

Remote technical support for Incucyte S3 system via real-time diagnostics and software troubleshooting under NIH subcontract.

Agency

Department Of Health And Human Services → National Institutes Of Health OlaoView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

MD

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedAug 3

subcontract

Response DeadlineAug 18

Submission deadline

Response Deadline

08/18/2026, 04:00:00 PM UTCin 14 days

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health Olao

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → National Institutes Of Health Olao

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Deliver remote diagnostics, software troubleshooting, and system monitoring for the Incucyte S3 to support uptime and maintenance planning.

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