This Government Contract opportunity from National Aeronautics And Space Administration was posted on June 30, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Remote Technical Support and System Monitoring

Closed

Federal

Submission Closed07/07/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Program Implementation and Training Specialist

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Fleet Management Information System (FMIS) Specialist

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1 day ago

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in 20 days

AI Contract Overview

The contract obligates the provider to deliver 8x5 remote technical support for the NextSeq 1000 system with a guaranteed four-hour response time, encompassing remote diagnostics, software issue resolution, and continuous performance monitoring. This support is critical to maintaining operational readiness and ensuring minimal downtime for high-throughput sequencing activities. The scope is narrowly defined to remote assistance only, with no on-site service requirements, placing emphasis on rapid identification and mitigation of technical problems through digital means. Issued under the NAICS code 541512 for computer systems design services, this subcontract is managed by the NASA Shared Services Center on behalf of the National Aeronautics and Space Administration. The solicitation was posted on June 30, 2026, with responses due by July 7, 2026, at 8:00 PM. While the place of performance and point of contact details are unspecified, the agreement is intended to support mission-critical instrumentation within NASA’s scientific infrastructure, requiring reliable, timely, and expert remote technical service throughout the contract term.

General Info

Provider delivers 8x5 remote tech support for NextSeq 1000 with 4-hour response, no on-site service.

Agency

National Aeronautics And Space Administration → NASA Shared Services CenterView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Set-Aside

NONE

Documents

This scope was carved out of 80NSSC26934340QR1.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

annual maintenance and repair plan for Illumina NextSeq1000

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJun 30

subcontract

Response DeadlineJul 7

Deadline has passed

Submission Closed

07/07/2026, 08:00:00 PM UTC

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Organization & Contact Information

AgencyNational Aeronautics And Space Administration → NASA Shared Services Center

ContactsNo contacts available

OfficeN/A

Organization / Agency

National Aeronautics And Space Administration → NASA Shared Services Center

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide 8x5 remote technical support with a 4-hour response time for the NextSeq 1000 system, including remote diagnostics, software troubleshooting, and performance monitoring.