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Renewal of Maintenance on KioWare

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28321326Q00000104Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Social Security Administration's Office of Acquisition and Grants is seeking a renewal of maintenance for KioWare software under solicitation number 28321326Q00000104. This software is critical to the Visitor Intake Process Rewrite project, providing a secure kiosk shell running on virtual machines across all SSA field offices. The system utilizes a centralized management infrastructure to monitor, control, and generate management information data, and it is expected to be required for the foreseeable future. The solicitation is categorized under NAICS code 513210 and is managed by Contracting Officer Keelin McGrath. Interested vendors are required to provide comprehensive company and product information, including SAM registration status, GSA contract details, and compliance with Section 508 standards. The response deadline for this federal procurement is September 4, 2026.

General Info

SSA seeks KioWare software maintenance renewal for visitor kiosks by September 4, 2026.

Agency

Social Security Administration → Office of Acquisition and GrantsView Agency

NAICS

513210 - Software PublishersView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

(3)

Blank Additional Information Sheet

DOC•3 pages•other

28321326Q00000104 RFQ - KioWare Maintenance Support

PDF•29 pages•rfq

Decision to Restrict Competition - KioWare Secure Kiosk Browser Maintenance

PDF•2 pages•justification-and-authorization

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

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Organization & Contact Information

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AgencySocial Security Administration → Office of Acquisition and Grants
Contacts1 person available
OfficeUSA
Organization / Agency
Social Security Administration → Office of Acquisition and Grants
View Agency Profile
Office AddressUSA
Contacts
Keelin McGrathContracting Officer
contact@example.gov

Full Description

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The KioWare software supports the Visitor Intake Process Rewrite (VIPR) kiosk project. SOHE/CSI uses the KioWare software to service the VIPR kiosks utilized by visitors to all SSA field offices. The agency uses this software to provide a secure, kiosk shell running on virtual machines in conjunction with a centralized management infrastructure to monitor, control, and to provide management information data. This software will be required for the foreseeable future.

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