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This Solicitation opportunity from Social Security Administration was posted on September 2, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Renewal of Maintenance on KioWare

Closed
28321326Q00000104Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

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The Social Security Administration's Office of Acquisition and Grants is seeking a renewal of maintenance for KioWare software under solicitation number 28321326Q00000104. This software is critical to the Visitor Intake Process Rewrite project, providing a secure kiosk shell running on virtual machines across all SSA field offices. The system utilizes a centralized management infrastructure to monitor, control, and generate management information data, and it is expected to be required for the foreseeable future. The solicitation is categorized under NAICS code 513210 and is managed by Contracting Officer Keelin McGrath. Interested vendors are required to provide comprehensive company and product information, including SAM registration status, GSA contract details, and compliance with Section 508 standards. The response deadline for this federal procurement is September 4, 2026.

General Info

SSA seeks KioWare software maintenance renewal for visitor kiosks by September 4, 2026.

NAICS

513210 - Software Publishers

Place of Performance

Not specified

Set-Aside

NONE

Documents

3

28321326Q00000104 RFQ - KioWare Maintenance Support

PDF, High priority: read this first29 pages · rfq
High

Decision to Restrict Competition - KioWare Secure Kiosk Browser Maintenance

PDF, High priority: read this first2 pages · justification-and-authorization
High

Blank Additional Information Sheet

DOC, Low priority3 pages · other
Low

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencySocial Security Administration → Office of Acquisition and Grants
Contacts1 person available
OfficeUSA
Office AddressUSA
Contacts
Keelin McGrathContracting Officer

Full Description

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The KioWare software supports the Visitor Intake Process Rewrite (VIPR) kiosk project. SOHE/CSI uses the KioWare software to service the VIPR kiosks utilized by visitors to all SSA field offices. The agency uses this software to provide a secure, kiosk shell running on virtual machines in conjunction with a centralized management infrastructure to monitor, control, and to provide management information data. This software will be required for the foreseeable future.

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