Request for Information for Immigrant Resource Centers

The State of Hawaii Office of Community Services, under the Department of Labor and Industrial Relations, has issued Request for Information OCS-LBR 903-10_27 to gather community input and recommendations for the delivery of Immigrant Resource Center programs. This RFI serves as a precursor to future Requests for Proposals for services spanning April 1, 2027, to March 31, 2028. The programs are intended to be implemented statewide across Hawaii County, Maui County, Kauai County, and the City and County of Honolulu to improve immigrant access to government services and enhance civic and economic contributions. The proposed scope of work includes comprehensive outreach delivered in a culturally competent manner with materials translated into at least three prevalent non-English languages. Operational requirements include maintaining centers open eight hours a day, Monday through Friday, with a minimum of two staff members and at least three internet-connected computers. Key service deliverables involve intake and needs assessments, oral and written translation, referrals for healthcare and legal services, an acculturation curriculum, and assistance with naturalization and immigration forms. Interested parties are asked to provide suggestions on service focus, staffing, and contract terms by November 20, 2026, though they are explicitly instructed not to submit complete proposals at this stage.