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Request for Information (RFI) CCMS

Active

RFI-CCMS-ROOP-26-00004Federal

Response Deadline07/13/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Department of Homeland Security, through its Departmental Operations Acquisition Division II, is seeking information on a cloud-based call management solution designed to support an unclassified telecommunications conferencing system capable of handling a minimum of 300 simultaneous callers with the ability to scale as demand increases. The solution must integrate seamlessly with existing government-furnished unclassified conferencing equipment to ensure operational continuity and avoid redundant infrastructure. The system is intended for use at a primary performance location in Springfield, Virginia, with administrative oversight based in Washington, D.C. This request is classified as a sources-sought notice under NAICS code 517111, with no set-aside provisions applied, allowing all eligible entities to respond. Proposals are due by July 13, 2026, at 3:00 PM Eastern Time, with inquiries directed to Tiana Chandler or Crystal Lesesne via their provided email contacts.

General Info

DHS seeks cloud-based call system for 300+ concurrent users, integrates with existing gear, due July 13, 2026, in Springfield, VA.

Agency

Department Of Homeland Security → Departmental Operations Acquisition Division IiView Agency

NAICS

517111 - Wired Telecommunications CarriersView NAICS

Place of Performance

Springfield, VA, USA

Set-Aside

NONE

Documents

(1)

RFI-CCMS-ROOP-26-00004 Cloud Call Management as a Service

DOCX•rfi

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Timeline

PhaseSources Sought

PostedJul 8

Sources Sought

Response DeadlineJul 13

Submission deadline

Response Deadline

07/13/2026, 03:00:00 PM UTCin about 15 hours

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Departmental Operations Acquisition Division Ii

Contacts2 people available

OfficeWashington, DC, 20528, USA

Organization / Agency

Department Of Homeland Security → Departmental Operations Acquisition Division Ii

View Agency Profile

Office AddressWashington, DC, 20528, USA

Contacts

Tiana Chandler

contact@example.gov

Crystal Lesesne

contact@example.gov

Full Description

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RFI-CCMS-ROOP-26-00004

Provide a cloud-based call management solution for an unclassified, telecommunications conferencing system with a minimum 300-caller capacity – with expansion abilities when needed - that leverages/integrates with existing DHS government furnished unclassified telecommunications conferencing equipment.

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