Request for Information (RFI) for On-Premise Serve

The Social Security Administration, through the Office of Acquisition and Grants, has issued Request for Information (RFI) 28321327RI0000003 to conduct market research for on-premise server backup and recovery software. This is not a formal solicitation for proposals, and the government will not award a contract directly from this announcement. The primary objective is to determine industry capabilities, experience, and pricing models for a solution that supports encryption of data in transit and at rest, Active Directory integration, role-based access control, and multi-factor authentication for administrative access. Technical requirements include IPv6 compatibility, Section 508 compliance, and adherence to DISA STIGs hardening standards. Interested respondents must submit a comprehensive capability statement by the extended deadline of November 5, 2026. Required documentation includes a published pricing list, a completed Voluntary Product Accessibility Template (VPAT), a Corporate Information Template detailing socioeconomic status, and applicable federal software license and support agreements. Additionally, vendors must demonstrate the ability to provide 24/7 support and specify their capacity for on-site installation and training. Submissions must be sent electronically to the contracting officer, Isaac Munoz, and must reference the solicitation number in the subject line.