Request for Proposal - Supplemental Disability Benefits Processing

The State of Oregon’s Department of Consumer and Business Services, Workers’ Compensation Division, is seeking a contractor to manage Supplemental Disability Benefits (SDB) Processing Services. This effort is designed to facilitate an equitable workers’ compensation system by appointing an external processing agent for insurers that elect not to process these supplemental benefits independently. The total contract value is estimated at $2,000,000 over a potential ten-year period, with an initial term of five years and the possibility of renewal for up to ten years. The contracted administrator will be responsible for the full scope of SDB processing, including timely determination of worker eligibility and biweekly payments, specifically under Oregon workers’ compensation regulations. The contractor must coordinate closely with insurers who choose to delegate this process and manage all related communications. Eligible bidders must demonstrate a minimum of five years’ experience handling Oregon workers’ compensation benefits, maintain registration as a service company in Oregon, and employ certified claims examiners. Submitted proposals must include an executive summary, detailed administrative and technical plans, pricing, references, and resumes of key personnel with relevant qualifications. All services will be performed within Oregon, in alignment with the Workers’ Compensation Division’s requirements.