Resolution of Audio/Visual System Transmission Issues for New A/V System Installed in Three Conference Rooms

The Virgin Islands Port Authority (VIPA) is seeking professional services to address and resolve ongoing audio/visual transmission issues experienced with a newly installed A/V system used for meetings across three separate conference rooms, two located on St. Thomas and one located on St. Croix. The issues affect the functionality of both Microsoft Teams and Zoom platforms, which are used for remote collaboration. The goal is to ensure reliable audio and video transmission for all meetings conducted in these rooms. The selected vendor must have experience in troubleshooting and resolving A/V transmission issues, specifically with Microsoft Teams and Zoom platforms.   Responses must be submitted electronically through the Authority’s electronic procurement system at https://viportbids.ionwave.net, by no later than 5:00 p.m. AST, Tuesday, July 1, 2025.   The Authority reserves the right to impose additional or alternative selection criteria, as it deems necessary and the right to waive any informalities in or reject any and all Proposals, or to re-advertise for Proposals. Interested Respondents may view the complete Request for Quotes (RFQ) including the specifications through the Authority’s website at https://viportbids.ionwave.net. Entities wishing to submit a response must register as a Supplier and upload their response to the portal.