Retail Point-of-Sale (POS) System Integration and Support

The contract requires the supply, installation, and ongoing maintenance of a fully compliant cannabis retail point-of-sale system integrated with California’s Metrc seed-to-sale tracking platform. The system must incorporate robust age verification functionality to ensure legal compliance during customer transactions and automated tax calculation tailored to state and local cannabis tax rates. All components must meet regulatory standards set by the California Department of Cannabis Control, with performance centered in Santa Rosa, California, under a 95403 ZIP code requirement. The solution must provide reliable, real-time data synchronization with state tracking systems and be capable of supporting daily retail operations with minimal downtime. Maintenance services include continuous technical support, software updates, compliance adjustments as regulations evolve, and system audits to ensure sustained adherence to state mandates. The contract, classified under NAICS code 518210 for data processing and hosting services, is structured as a subcontract with no set-aside designation, and the work is expected to begin following the posted date of June 2, 2026. The provider must ensure all hardware and software components are secure, scalable, and interoperable with existing retail infrastructure while maintaining a fully auditable transaction trail for regulatory review.