RFI Refurbished Laptops

New Hanover County Board of Education is issuing Request for Information 218-13-27 to conduct market research for the procurement of professionally refurbished, business-class laptop computers for K-12 student use. The agency seeks Windows 11-capable devices featuring at least an Intel Core i5 12th Gen or AMD Ryzen 5 5000-series processor, TPM 2.0, UEFI, and Secure Boot. Key requirements include Grade A physical condition, secure data sanitization aligned with NIST SP 800-88 Rev. 2, and a minimum one-year parts and labor warranty. Vendors must provide capabilities for BIOS configuration, asset tagging, barcode labeling, and Microsoft Intune enrollment readiness. This RFI is for planning and budget purposes and does not constitute a competitive bid or contract award. Interested vendors must submit their responses, including a Technical Compliance Matrix and non-binding pricing, by 2:00pm EST on October 29, 2026, with questions due by October 15, 2026. Evaluation will be based on refurbishment quality, technician qualifications, and a requirement for at least three K-12 or public-sector references. All submissions should be directed to Purchasing Officer Brad Lackey. Delivery and inspection will take place in Wilmington, North Carolina, with the agency reserving the right to request evaluation samples and reject any devices failing to meet specified functional or cosmetic standards.