RFP-Civil Matter and Case Management System

King County is seeking proposals from qualified vendors to implement a new civil matter and case management system for the Prosecuting Attorney's Office, with the goal of enhancing legal and administrative workflows. The procurement process involves a comprehensive RFP issued in late October 2025, with a response deadline extended to November 6, 2025. The solicitation emphasizes detailed vendor responses through structured templates, including compliance indicators and priority rankings, to facilitate thorough evaluation. The project scope encompasses integration with existing county systems such as Oracle EBS, Office 365, Active Directory, and PeopleSoft, requiring robust data exchange and interoperability capabilities. The contract, potentially lasting up to ten years, will be supported by a SaaS agreement, which includes service level commitments of 99.99% uptime, incident management protocols, and detailed performance standards supported by an SLA. The procurement also incorporates various supplemental documents, such as management questions, legal templates, and technical diagrams, to assess vendor qualifications, system architecture, and compliance with security standards like the FBI CJIS Security Addendum. The project delivery will follow a phased framework with multiple review gates to ensure adherence to scope, quality, and schedule, supported by detailed risk management and data migration plans. Additionally, the process mandates participation from small and diverse contractors, with specific forms and participation goals outlined to promote inclusive procurement practices. Overall, the contract aims to modernize the county’s civil case management capabilities through a comprehensive, secure, and scalable solution, supported by detailed contractual, technical, and operational standards to ensure successful implementation and ongoing support.