RFP for Cemetery Management Software Solution

The City of Cambridge has issued a Request for Proposals (RFP) titled "RFP for Cemetery Management Software Solution" (Solicitation Number COC-RFP-FY26-30940), posted on April 23, 2026, with proposals due by 11:00 a.m. on May 14, 2026. The objective is to procure a cloud-hosted cemetery management software system that offers both public and employee user interfaces, emphasizing ease of use, clear record presentation, and minimal training requirements. The City prioritizes the quality of the public user interface, which must facilitate easy lookup of burial sites online, and also values an employee interface succinctly displaying records with efficient usability. Vendors are required to have a minimum of five years of relevant experience with verifiable U.S. client references, comply with local regulations including the City’s Living Wage Ordinance, and demonstrate the capability to meet performance and security requirements, including furnishing performance bonds and maintaining appropriate insurance coverage naming the City as an additional insured. The contract is governed by municipal procurement codes rather than federal acquisition regulations, and its clauses emphasize standard municipal contract provisions such as duration, payment, default, indemnification, and compliance with safety and labor standards. Delivery terms require inside delivery with no assistance from City personnel and prohibit tailgate deliveries, while inspection and acceptance of vehicles associated with service must comply with the City's Truck Safety Ordinance at the point of origin before delivery. The award will be made using a trade-off method considering technical merit, references, and price; however, no pricing data or contract value has been provided in the solicitation documents, which only include empty pricing templates. Proposals must be submitted electronically via the City's procurement portal with technical and price proposals submitted separately, accompanied by required certifications including non-collusion, wage theft prevention, and affirmation of good standing. The contract period is to be negotiated post-award, with the City retaining the right to extend the contract duration. Overall, the procurement reflects a comprehensive municipal approach focused on transparency, compliance, technical quality, and local employment standards.