RFP-Managed Security Service Provider (MSSP)

Wharton County Junior College is seeking proposals from qualified Managed Security Services Providers (MSSPs) to enhance its cybersecurity posture across multiple campuses in Texas. The contract aims to establish a comprehensive, 24/7 security monitoring and incident response program that integrates with existing systems such as SentinelOne EDR, FortiGate firewalls, Office 365, Google Workspace, and internal Active Directory domains. The scope emphasizes continuous threat detection, vulnerability management, advanced analytics, and incident handling, with a focus on safeguarding a diverse IT environment that includes Windows and Linux servers, multiple SaaS platforms, and endpoints. The selected vendor must demonstrate technical expertise, experience in higher education, and compliance with relevant standards such as HIPAA, FERPA, and TAC202, while providing scalable, flexible solutions that can evolve over time. The procurement process involves a detailed evaluation based on technical capabilities, experience, service approach, regulatory compliance, references, and most heavily, pricing—accounting for 30% of the total score. The contract is expected to commence in late summer 2025, with an initial term of one to three years and an option for renewal. Bidders must submit sealed proposals, including certifications of compliance with Executive Order GA-48 and other contractual requirements, such as insurance and conflict-of-interest disclosures. The agreement mandates clear service level agreements, regular performance reviews, and adherence to data sovereignty standards, with the possibility of extending services to multiple partners if warranted. Overall, the project seeks a strategic partnership to provide robust, scalable cybersecurity services that align with WCJC’s mission to protect its digital assets and support its educational mission.