RFP SSU 2026-14 Video Management System

Salem State University is soliciting proposals for a modern, enterprise-grade IP Video Management System to replace its legacy IndigoVision platform, which is no longer supported or manufactured. The solicitation, numbered BD-26-1103-1103C-SSU-130176, was posted on June 3, 2026, with a firm response deadline of July 15, 2026. This procurement is governed under NAICS code 518210 and falls under the SLED (State, Local, Education) category, managed by the Massachusetts Department of Information Technology through Salem State University’s office located at 352 Lafayette Street, Salem, MA 01970. The primary point of contact is Reynaldo Ramos, Purchaser, reachable by phone at 978-542-7321. Proposals must be submitted electronically in two distinct volumes: a Technical Proposal (Appendix C) containing vendor experience, project approach, team resumes, transition timelines, training plans, and system integration details, and a Price Proposal (Appendix D) detailing labor rates, assumptions, and escalation factors. No physical deliveries or packaging requirements are specified, as the solution is entirely software-based and focused on system integration, cybersecurity, and ongoing support. The contract will be awarded on a best-value basis, not based solely on lowest price, with evaluation factors weighted as follows: Pricing at 25%, Experience at 15%, Quality of Performance and Flexibility at 15%, Integration with Third-Party Systems at 15%, Service Level Agreement at 10%, References at 10%, Quality of Response at 5%, and Vendor Presentation at 5%. Vendors must demonstrate relevant experience with at least three higher education clients comparable to or larger than SSU, provide five professional references, and comply with stringent information security standards including NDAA Section 889 and TAA requirements, cyber hardening guidelines, accessibility compliance via VPAT, and Commonwealth IT Terms and Conditions. Proposers must disclose all personnel who will access university systems, submit to criminal background checks, and provide S Licenses where required. The initial contract term is five years, with two optional one-year extensions at the University’s sole discretion. Invoicing must be submitted electronically to accounts-payable@salemstate.edu and processed through the state Comptroller’s system via electronic funds transfer within 45 days, subject