Janitorial Services

The Department of Veterans Affairs, through Network Contracting Office 19 in Greenwood Village, Colorado, has awarded a firm-fixed-price contract for janitorial and housekeeping services at the George E. Wahlen VA Medical Center in Salt Lake City, Utah. The contract covers a base period from March 1, 2026, through February 28, 2027, with two option years extending the performance period through February 28, 2029. The solicitation was set aside exclusively for service-disabled veteran-owned small businesses under NAICS code 561720, with strict limitations on subcontracting requiring the contractor to perform at least 50 percent of the work with its own personnel. All proposals were required to comply with comprehensive technical, pricing, and compliance requirements, including submission of a four-volume proposal addressing technical capability, pricing, past performance, and a signed certificate confirming adherence to VA subcontracting rules. The contract mandates full compliance with federal, state, and local regulations for regulated medical waste handling, including proper labeling, sealed containment, timely removal within 24 hours of generation, and use of government-furnished red liners. Services encompass daily cleaning across multiple campus buildings including the main hospital, emergency department, pharmacy, and support facilities, with specific standards for high-touch surfaces, infection control, and adherence to CDC and VA environmental protocols. Performance is monitored through a Quality Assurance Surveillance Plan with stringent defect thresholds: no more than five valid defects per month in general areas and only one in critical zones, with immediate corrective action required within two hours of notification. Contractor personnel must undergo background investigations equivalent to VA employees, including fingerprinting, e-QIP completion, and security clearance processing prior to site access. Only pre-approved key personnel—specially qualified shift leaders and supervisors with documented hospital housekeeping experience and industry certifications—are permitted, and substitutions require 15 days’ written notice and equal or superior qualifications. The government provides all equipment except for specialized floor stripping and waxing machinery, which the contractor must supply. Payment is governed by electronic funds transfer protocols, with fast payment procedures applicable to small business subcontractors. Wage rates for all service categories must conform to the U.S. Department of Labor’s 2015-5489 wage determination for Salt Lake and Tooele counties. The contractor is subject to 24/7 oversight by the Contracting Officer and designated Contracting Officer’s Representative, with full accountability for compliance with safety, health, and ethical